The short version is that we try to respect your privacy as much as possible. We absolutely do not sell any user data. In fact, we go out of our way to help you keep your data private from everyone, including us. For example, from the moment you install Qubes OS, we offer to set up Whonix so that all of your updates are routed through Tor.
Update Servers and Repositories
We collect and store standard server access and error logs, which include IP addresses. We use this data for generating Qubes userbase statistics and for incident response.
The data is retained for up to three months so that we can re-calculate the previous two months’ statistics in case anything goes wrong. After that, the data is deleted. We never sell the data to anyone or share it with any third party.
If you would like to hide your IP address from us, we strongly encourage it and are happy to help you do so! Simply choose the Whonix option to route all of your updates over Tor when installing Qubes OS.
We provide an onion service for the website and onion service mirrors of the repositories. Access to these servers is not logged.
We have specifically designed Qubes OS so that it is not possible to collect any data directly from Qubes OS installations. In other words, Qubes OS does not have the ability to “phone home” and is intentionally architected to forbid that from happening. This is mainly because we have ensured that dom0 has no network access.
We don’t want the ability to collect any data directly from Qubes OS installations, because if anyone has that power, then the system is not secure. We use Qubes OS ourselves as a daily driver for our work and personal lives, so our interests are aligned with yours. We want privacy too! Thankfully, Qubes OS is free and open-source software, so you don’t have to take our word for it.
Of course, third-party software (including other operating systems) running inside of Qubes OS may not be as privacy-respecting, so please be mindful of what you install. We have no control over such third-party software.
For more information, please see FAQ: How does Qubes OS provide privacy?